Cancellation policy

1. All ticket purchases made on or before 10 November are eligible for a refund, subject to the following conditions:
   a. Cancellations made on or before 10 November will receive a full refund.
   b. Cancellations made after 10 November will not be eligible for any refund.
2. No partial refunds or credits will be provided if only a portion of the event is attended.
3. Any requests for exceptions to this policy will not be entertained, and the policy is considered binding upon ticket purchase.

Photo/video policy

1. Photography consent: By attending the events on 9-11 December 2025, all attendees, including participants, guests, and members, consent to being photographed, videotaped, or recorded during the event. The event organisers may use these images and recordings for promotional, marketing, and archival purposes.
2. No commercial use: Attendees are not permitted to use event photographs, videos, or recordings for commercial purposes, including but not limited to selling or distributing them without the express written consent of the event organisers.
3. Sharing on social media: Feel free to capture and share the beautiful moments from our event on your favourite social media platforms! We kindly request that you utilise event-specific hashtags and give a shout-out to the event organisers when posting. This not only helps us keep track of your posts but also allows us to spread the joy even further. 
4. Request for privacy: If you do not wish to be photographed or recorded during the event, please inform the event organisers or photographer at the venue.

Sustainability Policy

We are proud to integrate environmentally conscious practices into the 2025 Effie Awards Europe for yet another year. Together, we can celebrate our industry while fostering positive change for the planet.

Here’s how we’re making sustainability a central part of the event:

1. Waste Reduction Initiatives 
   After the event, our vendors will reuse stage components and other materials wherever possible to extend their lifespan and reduce landfill waste.
2. Sustainable Food Choices 
   Our gala menu will feature delicious vegetarian dishes designed with the planet in mind. Enjoy a flavourful dining experience that aligns with our commitment to sustainable food choices.
3. Going Digital 
   To minimise paper usage, all event information will be accessible online. Stay informed, access resources, and engage with us digitally, helping us reduce unnecessary waste while staying connected.

How You Can Help

Sustainability is a shared journey, and we invite you to join us in making a positive impact. Here’s how you can contribute:

1. Choose Sustainable Travel 
   Opt for eco-friendly transport, such as trains, to reduce your carbon footprint and enjoy a convenient, responsible journey to Brussels.
2. Use Public or Active Transport On-Site
   The Art & History Museum is well-connected by public transport and easily accessible by bike, foot, or carpooling. Choose greener ways to get around locally.
3. Don’t Buy, Rent 
   Looking for the perfect outfit? Consider renting instead of buying new – it's a stylish and sustainable choice.

Thank you for supporting our efforts – we look forward to welcoming you to Brussels in December!